Frequently asked questions

We ship from the United States to the USA and to 218 countries and territories in total. Choose your country in your bag and you will see the exact delivery fee and an estimated delivery time before you pay. Fees and times by region are on Shipping & returns.

Every piece is made to order. Production takes 2–7 business days, then it ships. Including production, delivery within the USA usually takes 4–12 business days (some items up to 22); to other countries it usually takes 12–37 business days. These are estimates, not guarantees. You get tracking by email when your order ships.

Shipping is charged per order and depends on the product and where you live. For the first item the fee ranges from $5.49 to $15.49 within the USA and $3.99 to $22.99 to other countries; each additional item of the same type costs less. Your bag shows the exact fee for your country before you pay.

Possibly. Orders shipped outside the United States may be charged import duties, VAT or other taxes and handling fees by your country’s customs or the carrier on delivery. These are not included in our prices or shipping fee and are the customer’s responsibility.

At the moment we can’t ship to Cuba, Iran, North Korea, Syria, Russia, Belarus, Ukraine, the Palestinian territories, Ecuador, Israel, Algeria, Djibouti, Eritrea or Madagascar, because of carrier or legal restrictions. If your country is not in the list in your bag, we can’t deliver there yet.

Because every item is made especially for you, we can’t accept returns or exchanges for change of mind or an ordering mistake such as the wrong size. If your order arrives damaged, defective or misprinted, or you received the wrong item, contact us within 30 days of delivery with your order number and a photo, and we will arrange a replacement or refund. Details: Shipping & returns.

Please contact us with your order number and a clear photo within 30 days of delivery and we will put it right with a replacement or refund.

Because items are made to order, production can begin quickly. Email [email protected] as soon as possible and we will do what we can. If production has not started we will be glad to help.

Use the size guide, which lists the print partner’s measurements for each style in inches and centimetres, and compare them with a garment you already own. If you are between sizes, size up for a more relaxed fit.

It depends on the style. Each product page names the cut, for example unisex, women’s or slim fit, and the T-shirt category page compares every tee by fabric and cut.

Follow the care list on the product page, which comes from the print partner and varies by fabric. Most cotton pieces list a cold machine wash and low-heat tumble dry, while swimwear and performance fabrics often say dry flat or hand wash. See the care guide.

Fabrics vary by design, from 100% cotton and cotton-polyester blends to polyester performance fabrics, swim blends and recycled nylon. Fabric content and weight are listed on each product page and compared for tees on the T-shirt page.

Model photos are illustrative renderings of the printed design; colours may vary slightly. The product images supplied by our print partner show the real print and its placement, so check the gallery as well as the first picture.

Use our order tracking page with your order number and the email address used at checkout. We also email your tracking details when your order ships. An order can arrive in separate parcels.

Yes. Payments are processed by Stripe on its hosted checkout page. We never see or store your card details.

Orders are printed and fulfilled to order by our print-on-demand partner, Printify, and shipped to your door.

Pieces are made after you order, so there is no stock to run out of. A style can still be retired, or its colours and sizes can change, so the product page always shows what is available now.

Email [email protected] or use the contact form. We reply by email, and including your order number helps us answer faster.